4 ways to make your message an unforgettable one

By |2020-04-22T10:52:16+10:00August 11th, 2014|Communication|

As a leader, your communication skills are one of the most important tools you have for creating a productive workplace. But are your messages memorable, or are they being forgotten? Communicating effectively means that your message will be remembered long after it has been sent out into the world. If you are able to communicate [...]

Dealing With Negative Co-Workers

By |2020-04-22T10:52:37+10:00October 2nd, 2013|Communication|

When you’re in the workforce, you come across many different types of people. Although many of the people you interact with are positive, there are times you come across someone with a negative attitude. There can be many reasons as to why they are so negative, they may not like their boss, jobs, or co-workers. [...]

How To Give Difficult Feedback

By |2020-04-22T10:53:01+10:00August 28th, 2013|Communication|

Giving feedback results to employees can be hard, but what’s harder is giving bad feedback results to employees. People react differently to negative feedback, some celebrity examples of this are Charlie Sheen, Lindsay Lohan and Amanda Bynes (as detailed in our post ‘keys to accepting feedback pt.1’). These celebrity ‘meltdowns’ are prime examples of how [...]

Keys To Accepting Feedback Pt. 2

By |2020-04-22T10:53:02+10:00August 23rd, 2013|Communication|

In the last post we talked about the importance of viewing feedback in a positive light and gave you some examples of celebrities who didn’t react well to feedback. Charlie Sheen, Lindsay Lohan and Amanda Bynes refused to take, interpret and accept feedback as something positive to build upon. Here are 5 simple steps for [...]

Keys To Accepting Feedback Pt. 1

By |2020-04-22T10:53:02+10:00August 19th, 2013|Communication|

We all know what happens when someone takes feedback badly – it acts like a small fire fanned by a strong wind: it will spread quickly. This type of reaction to feedback doesn’t just occur in business environments. You may have experienced it in school and felt defensive in the face of criticism, or not [...]

Dealing With a Difficult Boss

By |2020-04-22T10:53:04+10:00June 26th, 2013|Communication|

It can be a difficult situation when you find you are dealing with a ‘bad boss.’ A ‘bad boss’ may take credit for other peoples work, not  give credit when credit is due, be moody and short tempered, or buckle under pressure – leaving the rest of the team without support. Unfortunately if you have [...]

The Role of the Person Giving Feedback

By |2020-04-22T10:53:05+10:00June 13th, 2013|Communication|

360 degree feedback is often sought by an organisation from internal and external people related to a business that have a working relationship with the manager. These people have a deep understanding of the manager and how they work. When choosing people to take part in 360 degree feedback, it is important that the business [...]

Personal courage and conflict resolution at work: part 2

By |2020-04-22T10:53:05+10:00June 10th, 2013|Communication|

Resolve the Conflict Resolving conflict in the workplace is hard. But harder still is dealing with un-resolved conflicts because if you let them simmer too long, these issues could reach a boiling point! When an issue arises it’s important you fix it ASAP to minimise the effect it will have on projects, the working environment [...]