About Fiona Lang

Fiona Lang is an experienced human resources consultant, line manager and financial controller. She has designed and delivered feedback, training and development programs for organisations in the government, non-profit and corporate sectors. She has worked across Australia in management positions for ANZ bank, Citibank and the National Australia Bank Group. She holds a B.A. (Psychology) and Dip.FP.

Zenger & Folkman’s Leadership Tent – Leading Change

By |2020-04-22T10:51:59+10:00June 29th, 2015|Leadership development|

Over our last five blog posts, we have been exploring the concept of the Leadership tent, as introduced by Jack Zenger and Joe Folkman in their book “The Extraordinary Leader”. The tent represents the 5 key areas of effective leadership – Character, Personal Capabilities, Focus on Results, Interpersonal Skills and Leading Change. Today we will [...]

Zenger & Folkman’s Leadership Tent – Character

By |2020-04-22T10:52:15+10:00March 2nd, 2015|Leadership development|

In our last blog post, we discussed the concept of the Leadership Tent, as introduced by Jack Zenger and Joe Folkman in their book “The Extraordinary Leader”. The Leadership tent is representative of the 5 key areas of effective leadership.  The poles of the tent represent key strengths of the individual leader – personal capabilities, [...]

Building a Coaching Culture in the Workplace

By |2020-04-22T10:52:15+10:00December 4th, 2014|Methodologies|

How we define ‘coaching’ makes all the difference to how we interpret the definition of a coaching culture. Primarily this is because different definitions of a coaching culture may focus on different aspects of whatever we define as ‘coaching’. Under most definitions,  a ‘coaching culture’ is generally said to be present when all members of [...]

Become an assertive leader

By |2020-04-22T10:52:16+10:00October 3rd, 2014|Leadership development|

As a leader, part of your role is to inspire confidence in and commitment from the members of your team. To be able to do this effectively, you need to be able to express your thoughts, opinions, and attitudes in a forthright way. Being able to do so – being assertive - is about achieving [...]

4 ways to make your message an unforgettable one

By |2020-04-22T10:52:16+10:00August 11th, 2014|Communication|

As a leader, your communication skills are one of the most important tools you have for creating a productive workplace. But are your messages memorable, or are they being forgotten? Communicating effectively means that your message will be remembered long after it has been sent out into the world. If you are able to communicate [...]

4 ways to make excellent decisions

By |2020-04-22T10:52:17+10:00June 19th, 2014|Methodologies|

Decisions are effectively a way of predicting the future, so it can be understood why people have trouble making or committing to one. Although one may do their research or ask opinions to help them with their choice, often once a decision has been made they will still find themselves wondering whether or not they [...]

Teaching and retaining new skills

By |2020-04-22T10:52:17+10:00May 27th, 2014|Methodologies|

Learning and retaining new skills is critical to your personal and professional development as an employee within an organisation. Even though learning and retaining new skills is a skill in itself, as a leader it can be even more difficult teaching those new skills in a way that will ensure employees will retain them. As [...]

The Top Five Themes and Insights of HR

By |2020-04-22T10:52:18+10:00April 29th, 2014|Methodologies|

There are a variety of issues, themes and insights that you will have to deal with as a HR professional. In 2012, Full Circle Feedback conducted a survey in which we examined the current priorities and practices of Australian HR Professionals that enable them to make informed decisions that reflected HR Best Practice and their [...]

Making values live in your organisation

By |2020-04-22T10:52:18+10:00April 3rd, 2014|Methodologies|

Every organisation has values that they reflect through their work and actions. They are not only important to the brand image of the organisation, but having a vision is also critical to their organisational success. The brand values of an organisation should reflect and promote the importance of client care and creating a happy, motivated [...]

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