Coaching Skills Module Online Training Coaching Skills Home
Giving and Receiving Feedback

 

Overview

Giving Feedback

 

Prior to the meeting

Beginning of the meeting

During the meeting

 

End of the meeting

 

Follow up

Receiving Feedback

 

Prior to the meeting

 

Beginning of the meeting

 

During the meeting

 

End of the meeting

 

Follow up

   

Giving Feedback

During the meeting

  • Ask clarifying questions to stimulate insights.

  • Use tentative/hypothetical language when building a picture with the participant.

  • Observe and provide feedback about visible behaviour linked to the report.

  • Provide support and encouragement – lead with the positives.

  • Help the participant to identify key themeswithin the report. What are some of the overall messages?

  • Identify major gaps and similarities between the self-rating and the perception of other raters.

  • Focus only on behaviours, not the personality.

  • Try and make sure that the participant is providing most of the comments.

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© Full Circle Feedback Pty Ltd 2001

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