Using Constructive Praise Most of us recognise that giving and receiving feedback is a difficult task and one that we need to get better at. But a number of recent surveys by Zenger Folkman suggest that up to 44% of us find it stressful to have those difficult conversations, the ones we need to [...]
Avoid These Three Phrases Our job as leaders is to make our people, our teams and our organisations successful. In order to do this effectively, it is imperative that we help our people get better. Providing effective feedback is the most powerful tool we have in our toolkit to help us achieve this. Effective [...]
Communicate and Connect Effective communication is an essential skill for leaders at every level within an organisation. The way you communicate with your people has a direct impact on how engaged they are and how they feel about the organisation. We also know that an employee’s level of engagement has a direct impact on [...]
Feedback – An Essential Ingredient for Every Business Feedback is a gift – a gift that we should be giving our people every day. Feedback is the cheapest and most powerful, yet most underused, development tool that we have at our disposal. It is our responsibility, as leaders, to create an environment where feedback [...]
Seeking Honest Feedback We are all seeking to be the best we can be. As leaders, this means we need to focus on creating an environment where giving and receiving of feedback is part of our operating DNA, the way we do business. This in turn, means we need to be effective in giving [...]
Providing Useful Feedback Feedback is a gift. A gift that we will often actively seek out and, at other times, will arrive unsolicited. No matter how the feedback arrives, we should see it as an opportunity to learn, grow and develop. Sounds easy doesn’t it? Yet we know from the hundreds of thousands of [...]
Responsible Leadership I think it would be fair to say that behaving responsibly is a primary characteristic for successful leaders. Yet many leaders seem to get caught up in thinking about the power of their positions rather than the responsibility of the position. Jack Zenger, a renowned leadership author, notes that he remains surprised [...]
Driving Inclusiveness It is hard to believe that people still think inclusion is optional. It is even harder to believe that in some workplaces people are being excluded or feel discriminated against. A recent study suggests that more than one in five Australian workers has experienced discrimination or harassment in the last year. I [...]
It's Time In the last few blog posts, I have been discussing the concept of power, the need for balance and the benefits of diverse and inclusive cultures. These are concepts that have been part of the stories that have been in all media forums (for all the wrong reasons) over the past two [...]
Diversity and Inclusion – It Makes Sense Australia really is the lucky country. We are an inclusive country with a population of people from vastly diverse backgrounds. While it may not have always been easy and without incident, we have been able to learn from each other and celebrate and embrace the knowledge and [...]
